Dropbox symbols red x

If the file has a lock icon on it instead, that means that it was locked using Dropbox. Visit this article to learn how to unlock it. If this is the case, you should see an error message from Dropbox that notifies you. Let us know how we can improve:. Thanks for your feedback! Let us know how this article helped:. You can make an exact copy a duplicate of a Dropbox file or folder on dropbox. Find out how to download files and folders to your computer from dropbox.

Learn how to find and unzip your downloads. Help center. Team admins Team members. Fix syncing problems in Dropbox. Use this article to fix the following issues: Dropbox is not syncing, updating, or refreshing files, folders, or shared folders. Dropbox appears to have stopped syncing, is no longer syncing, or is stuck indexing.

Files are taking a long time to sync, are syncing slowly, or appear to always be syncing. Wait a few minutes and check back There are a lot of reasons why syncing could be temporarily delayed. Close other applications that are open on your device If Dropbox files are open in another application, they might not sync. Follow our filename recommendations Certain special characters in filenames may not be compatible with certain devices.

If the Dropbox desktop app is on an external hard drive, check your connection If you have your Dropbox folder on an external hard drive, make sure the external hard drive is connected and recognized by your computer. Uninstall and reinstall the Dropbox desktop app Uninstall and reinstall the Dropbox desktop app on your computer. Certain types of files and metadata like symlinks symbolic links , aliases, shortcuts, junction points, resource forks, networked folders, and extended attributes.

Learn what types of extended attributes Dropbox can sync. Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook. For more info on available support options, see this article. Help center Community Dropbox learn Contact support. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Show only Search instead for. Did you mean:. We're back with another cheat sheet to make your easier than ever! Check out our tips here. However my main computer still has a red X and others do not. A red X on a file or folder indicates a problem with that file or folder. A red X on the Dropbox icon could mean the same, or something else entirely.

You need to hover your cursor over the Dropbox icon in your system tray Windows or menu bar Mac and see what Dropbox is reporting. The Bad Files Check page is currently down. Dropbox is aware and working on the issue.

There is no ETA at this time. The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook.

For more info on available support options, see this article. Help center Community Dropbox learn Contact support. Turn on suggestions.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. We're back with another cheat sheet to make your easier than ever!

Check out our tips here. A What does it mean when there's a red X on a file icon rather than a green tick? Labels: Desktop and Web Sync and upload.